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Problem with Facebook after update to Android 4.4

SOLVED
MatGenau
Visitor

Problem with Facebook after update to Android 4.4

After updating my Xperia E1 on Android 4.4.2 (Kitkat) my Facebook App was automatically uninstalled. If I want to install the app from Google Play Store I get the Message "Incompatible Version" and the installation is aborted. I shut down my mobile, removed sim-card and battery put both in again and than started the phone again but that changed nothing. A repair over PC Companion failured also due to no available software. Can you help me? thanks a lot:smileysmileythumbsup:

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

repair your phone with PCC and check again 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

 

View solution in original post

44 REPLIES 44
profile.country.GB.title
Uliwooly
Expert

repair your phone with PCC and check again 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

 
marianda
Visitor

I JUST DOWLOADED THE LATEST SOFTWARE  UPDATE FOR SONY XPERIA E1 DUAL CELL PHONE AND THE FACEBOOK APP WAS REMOVED FROM IT . WHEN I TRIED TO DOWLOAD THE APP FROM GOOGLE STORE I WAS INFORMED THAT IT IS NOT A COMPATIBLE APP . PERHAPS SONY SHOULD SOLVE THE MATTER . IF YOU HAVE ANY SOLUTION TO THE PROBLEM PLEASE HELP

rockyrocky
Visitor

Try formating your device.. And then try again
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

As suggested above you could try to reinstall the latest software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".

Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

PetervD
Visitor

Same problem over here. No Facebook ("incompatible" message after installation) and very slow respons when starting an app or typing. Does the repair help? As first it is stated that


@MatGenau wrote:

repair over PC Companion failured


and it deletes all data on the phone, I want to be sure befor trying...

AllanT
Visitor

I upgraded the latest firmware 20.1.B.0.64 . My facebook application was lost. Then I try to install the Facebook Apps from Google Play Store , Error message : Incompatible something , Is there any workaround on this issue?

igorx3
Visitor

after repairing still dont work...

saivarun
Visitor

after updating to kitkat facebook app is not installing from playstore after downloading and at the time of installing it is saying incompatible update.how to solve the problem.

igorx3
Visitor

omg is someone working in sony support???