XZ restarts continuously

[Kredenn]

What to do if my brand new XZ keeps restarting by it self every 5-10 minutes?

[Samooorje]

Try software repair on your computer. Xc program
Turn off your phone and press the volume down key and hold it, then put your usb cable

[Didrik]

Hi @Kredenn,

Sorry to hear about your phone.

I can understand that this can be quite an annoyance. There are a few things we can try to sort this out. As @Samooorje, a software repair using Xperia Companion is one option but considering that will reset your phone I'd recommend it as a last option.

If the phone keeps rebooting that often, can you try (temporarily) removing your SIM- and/or SD-card followed by booting your phone. Are the restarts still occurring?

[Kredenn]

I have now tried removing the sim and sd card, but it's only a couple of minutes ago, so now I'll just wait and see.

But when I remowed the cards the phone didn't reboot.

[Lord_viridis]

Is the sim a cut down larger sim or did it come originally nano

[Kredenn]

It is originally nano, and I haven't had any problems with my phone since I removed my sim and sd card and restarted, so it seemed to work.

[Lord_viridis]

You can try getting a replacement sim from your network. It may be faulty sim card

[Kredenn]

I forgot to mention, that I inserted the cards again, and now it works just fine. And now 2 hours has gone by, and no problems since.

[Lord_viridis]

Excellent news,
Enjoy your XZ

[Kredenn]

Yeah, now I can enjoy the phone. Thx for the help