Recovery DVD problem

[Icecubix]

As stated in the manual, i am trying to produce the recovery dvd's for my VGN-AW21M laptop.

It says it needs 3 disks, but after the first disk is written, it asks for a second, it immediately throws out the second disk and this message appears:

C:\WINDOWS\TEMP\BURN\AUTORUN-COPY failed during recursive folder copy.

I tried 3 times and ruined 6 disks.

Does Sony not send you these recovery disks if you ask them?

Or maybe someone can help me produce these disks myself, any help appreciated!

[itbroker]

Icecubix, Sony will call you directly to solve the case.

[AJDalholm]

I had similar experince on my P31ZK/R and my TT11WN - in the end i found that using this little nifty application: Phantom burner I was able to create iso's for my recovery disks
(it's a virtual dvd-burner application)

[Icecubix]

Icecubix, Sony will call you directly to solve the case.

Sony Support solved my problem, thanks to all who replied!

[Thalamus.]

Icecubix, Sony will call you directly to solve the case.


Sony Support solved my problem, thanks to all who replied!

Hi Icecubix,

Care to share the solution as it may help other Vaio user..

[Icecubix]

In my case, returning to factory settings did the trick.

So, be sure, when taking the Vaio out of the box, it's the first thing you do, produce those recovery disks, although most on here say it's not that important when you make them.

I am pretty sure one of the many Windows Vista updates, who are auto downloaded and installed, conflicted with the recovery tool.

[Thalamus.]

Thanks..