Gallery doesn't work anymore

[dynax73]

From today the Gallery application doen't work anymore!

When I start it an error message come about process com.sonyericsson.gallery (unexpected interruption).

I tried also to restart the phone.

How to fix it?

Android version 2.3.3.

P.S. The widget on my phone desktop works but when i want to see a pic the same error occurred.

[gwhispererz]

Hi Dynax303, try going to manage application to clear data and cache for this app. Restart phone and try again.

[dynax73]

Nothing.

"Gallery" application do not have cache. I deleted data, restart the phone, but the problem is the same

Maybe the app is another or use a kind of service?

There is a way to see a detailed log?

[gwhispererz]

Not sure whether this will work. Try removing SD Card, re-inserting it and access gallery again.

Be sure to power off phone prior to removing SD Card.

[Uliwooly]

you need to backup everything and then repair it with Update Service to fix this issue

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/xperiaarc?cc=gb&lc=...

[Uliwooly]

to backup everything on the Arc  install Backup & Restore App

http://talk.sonyericsson.com/message/65988#65988

[Uliwooly]

if you don't want to use the backup & restore app then

or your SMS use

backup & restore SMS

https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result

and for your MMS use Save MMS

https://market.android.com/details?id=com.schwimmer.android.mmsextract&feature=search_result

just to play it safe sync your contacts w/ google if you haven't already

open your phonebook

press MENU button -> tap on Send Contacts -> select all -> send it to your email

on your computer

-> download the file -> go to your gmail -> click on contacts -> click on more actions -> on the drop down menu click on "import" -> choose the file -> and click import

one last thing

Don't worry so much about backing up your apps

on your computer go to

market.android.com -> log in -> click on My Library -> and send all your apps to your phone

[gwhispererz]

A Software repair is always the LAST option if all fails. At least you tried all possible ways to rectify the issue.

[dynax73]

I don't like to backup and restore, there is always a problem on restore (my experience on X10).

Maybe there is another solution to find. Where are the cache files of each picture? I will try to delete these files...

[dynax73]

Ok, I have found the solution:

SHOOT A PHOTO!!!

Now it works!!?