Headphones are not working on Xperia m4 aqua

[Jaswinder1]

On my Xperia m4 aqua phone headphones are not working please help me

[Uliwooly]

@Jaswinder1

Have you exposed the phone to water? 

have you tried other headphones?

[CameronT]

@Jaswinder1, also, check if there's any debris in the headphone jack that could interrupt the circuit.

[Jaswinder1]

Itried so many headphones but........

[Jaswinder1]

#Cameron I check very first this but......

[CameronT]

@Jaswinder1,

Does it still happen while the phone is in safe mode?

[Jaswinder1]

@CameronT by turning my phone to safe mode phone data ND settings data erased or no

[CameronT]

@Jaswinder1 

Booting into safe mode may change personal UI customizations such as icons, folders and widgets.

When you restart to normal mode again, some 3:rd party apps that has a sign in may require that you sign in again. It will not delete your data though.

[Jaswinder1]

Nthing done problem still continues

[CameronT]

@Jaswinder1, the it sounds like it is a hardware issue. If you want to rule out all possibility of a software problem, run a software repair. Make sure you back up your phone first.