Registering a New Product to "My Sony" account.

[keclark86]

I have been unable to register the purchase of my PS5 Disc Version, to My Sony account here in the UK. I have typed in the model number :- CFI-1016A, but i am unable to progress any further on Registering A New Product section, i.e:- Did you buy online?, Name of store, Purchase date, etc. I have tried using different browsers, different devices, mobile, laptop, ipad, but nothing seems to work!! Has anyone else had this problem? Any solutions to rectify this?

[BigBoar12]

Hi,

Yes, I have the exact same problem. 

[Marino.Manolo]

Try without the " - "

[keclark86]

Thanks Marino for your reply. I tried that before i posted, & nothing seems to work. I think the site isn't working properly, & doesn't recognise the model number of the PS5 (Disc Version) CFI-1016A 

[Marino.Manolo]

Sorry, I read quickly and I confused the "abbreviation" with another product, even if you wrote PS5.

I don't think there is a way to register a PS5 in Sony Electronics.

You can activate or deactivate your console from the

following setting.

Go to [Settings]> [Users and Accounts]> [More]>

[Console sharing and offline playback],

then select [Enable] to activate or [Disable]

to deactivate.

[keclark86]

Thanks Marino for your reply

[HannahEd01]

Hey keclark86, PS devices have a different website for registration, try contacting PS support to know the right one. Or try linking your accounts if you already have a PS account.

[keclark86]

Thank you Hannah, i will try to contact them. 

[Notend]

Thank you, everyone explained in detail.

[Lord_viridis]

Ps5 registration is done through playstation network and is a fully automated process.

When you connect to the psn the console is registered to your account.

You can view your registered devices by going to:

https://www.playstation.com/en-gb/support/hardware/

Sign in and the click on your profile then select account settings.

At the bottom you will see "device management"

Your playstation devices are in there