no sound and fast forward for all videos?

[s1000]

My phone will only play videos(Internet and my own) in fast forward with no sound? Help please!

[Uliwooly]

could you elaborate what do you mean fast forward with no sound, youtube videos or your own videos ?

[s1000]

Hi it does it on my own videos I take with my phone, and with videos I play on facebook, or other apps on my phone. My friend even sent me a little video clip through text message and I can't play that either. Im sure it's a setting in video that has been messed with, but I can't figure how to fix it. Thanx

[_alexdon_]

What are you using to play videos?

[s1000]

The movie player that comes loaded on the phone.

[Uliwooly]

Ask him to resend it, it could be an issue when it was sent or downloaded 

[_alexdon_]

Try settings-apps-all-movies,force stop and clear data.

[s1000]

Will clear data delete my videos saved to sd card?

[_alexdon_]

No,it will refresh the app.

[s1000]

Also @uliwooly it's happening with videos saved to sd card that I've taken and played previously without a problem. I took a short video of my kids singing yesterday, and right after hit playback and it plays through at double speed, no sound.