Charger disconnects from phone

[Luttii]

I've had my XZ since November, and I bought an extra charger for it. After a short time, I realised this extra charger wouldn't stay in the phone unless I manually push it in all the time. Naturally I thought I was the charger so I returned it but the new one did it as well. I started using the one that came with the phone instead but now that's doing it as well! I'm thinking it might be the phone? It only does it sometimes, with no pattern as to when it does it. Has anybody else experienced this?

[Jake-SonyXperia]

Hi @Lutti,

Sorry to hear about this issue

This is a rather odd issue, as the device should never reject the charger in the way you are advising. Based on this fact it may be a good idea to contact Customer Care within your region and maybe have the device checked out.

Use my signature below to find contact details for your region.

Let me know how you get on.