Hello,

Since recently, the microphone of my phone is not working during phone calls. The issue does not seems to be hardware related because the microphone actually works fine. During calls using web apps (like WhatsApp) the microphone works and I can be heard. Same thing with video recording, if I rub my finger on the microphone while recording a video I can hear it in the recording.

It really seems like it is a software issue related to noise canceling during call, indeed blocking the second microphone during a call partially restores the main microphone operation. A factory reset of the phone did not solve my problem. I contacted the Sony support but did not get much help other that returning it for a repaire (2-3 weeks).

Can I report this to get it fixed in the next software update? Do you know if there is a way I can fix this myself? Anyone else having the same issue?

Thanks!