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dan_88
Explorer

Netflix Problems

Hello!

I've posted a couple of times before and everyones always been able to help, so I was wondering if you could help me with my latest problem!

I cant access Netflix! Thats the jist of it. I can access it on all my other devices, it just doesn't open on my TV (KD-49X8305C). I get an error message as follows:

"Error

Sorry, we could not reach the Netflix service. Please check Network Settings to connect to an available network and use Netflix (-100)."

I *dont think* this is Marshmallow related as I've searched the forum and not found anything. I also used Netflix on MM successfully a couple of times before the current issue appeared.

 I can use YouTube, iPlayer, Kodi, all fine, connecting to the internet fine, no issues. So im pretty stumped.

Obviously would like to avoid a factory reset!

I have gone into Settings and cleared the cache and data, restarted the app, restarted the TV, nothing changed. 

Any ideas? Thanks in advance!

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