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WH-1000XM5, Double-tap to pause/resume problem

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jokelly48
Explorer

WH-1000XM5, Double-tap to pause/resume problem

When listening to audible from android mobile device double-tap (pause/resume) works as expected. However, when also connected to PC (even with audio fixed from mobile device) double-tap advances play by 30 seconds. There's no way to pause/resume. Swiping forward and back works correctly.

Every other app I've tried allows double-tap to pause but - as soon as I do this - the source changes from (1) mobile device to (2) the PC. If I fix it back to (1) I can play once (and only once) again before this all repeats.

As soon as I disconnect the PC (2) everything works as expected. Same happens if (2) is another android tablet.

Is this a known issue and is there a fix or workaround?

1 REPLY 1
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SatoruGojo
Community Team

Try to reset and initialize it as a start check the software version 2.1.0 , is your PC windows or mac ? @jokelly48