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Sony headphone repair centre

profile.country.GB.title
Zohaib1647
Explorer

Sony headphone repair centre

I own a pair of MDR-XB950B1 headphones for over the past year and have loved the sound but have been disappointed with the build quality as pieces have been broken. I bought them of Amazon without any warranty and have been looking to find a repair centre near me where I could get them fixed. However, after contacting all the nearby authorised repair centres, all had said they don't do the repairs anymore. Can anyone help find a local centre that will be able to repair them? 

 

(I live in Sheffield and don't mind paying to have them fixed)

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3 REPLIES 3
profile.country.DE.title
Peter_S.
Genius

Hi,

 

The next authorized repair centre for Sony headphones would be:

WTV Service

783 Chesterfield Road, Sheffield, S8 0SP

+44 114 255 3702

 

https://locator.sony/en_GB/servicecenters/?zoom=6&latitude=54.5019459&longitude=1.7106337&categories...

 

Cheers

Peter

profile.country.GB.title
Zohaib1647
Explorer

Thanks for the reply but I have contacted them and they don't do any repairs which confused me as to why their an option on the website.

profile.country.GB.title
Joe_Dohn
Specialist

@Zohaib1647 Have you tried reaching out to Sony Central Services (+44 (0) 1656867347 / scs@sony.com)?