Sony BCR-NWW270

[TeresaQuinn]

I have a sony walkman BCR-NWW270.  The volume is fine in one ear but very faint in the other ear, can you give any suggestions to fix it?

Thanks in advance

Teresa

[jumpsuit]

HI @TeresaQuinn and welcome to the Community

That model number is for a USB cradle for a Walkman.

Can you check again and post the walkman model number back here?

Also have you checked the headphones on another device etc.

to see if they could be faulty rather than the Walkman?

cheers

[TeresaQuinn]

Thanks for replying.  the headphones and walkman are all in one, hence cannot try the headphones on another device.  its a digital music player NWZ-W273S

[jumpsuit]

Hi again

No worries

Out of interest have you been using these for swimming before the volume

went quieter?

[TeresaQuinn]

no, never used them for swimming but they may have got wet while out walking...

Thanks for your help and replying... may be time for a new pair..

[johnpegg]

I also have the same model in white which haven't used for years but do I need a software update and if so how do or where do I find it.

[Piscie]

Hello @johnpegg, there's a software update available here: https://www.sony.co.uk/electronics/support/other-digital-music-players-nw-nwz-w-series/nwz-w273/down... & https://www.sony.co.uk/electronics/support/other-digital-music-players-nw-nwz-w-series/nwz-w273/down...

Are you facing the same mentioned issue in this thread?