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New WH-CH710N

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Alan1947
Member

New WH-CH710N

Running Windows 7 - tp-link UB500 bluetooth 5.0 adaptor 

loaded and installed driver

Headset paired successfully

BUT shows as a mono device!!

Any thoughts??

Sounds play but are quiet and definitely mono.

Help appreciated.

Could headset be faulty?

710N plays ok when wired connection.

Help

2 REPLIES 2
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jfpena
New

Hi!

I´ve just bought a tp-link UB500 5.0 and my headphones don't even connect. They get paired, but when turned off and then on, they don't longer connect again (sounds like a click on left speaker).

What OS are u using? I'm running windows 10.

On the other hand, when the headphones connect, they sound stereo. I've tested then with a cellphone and on other computers and sound and connect correctly. Have you tried to pair them to a phone, to discard the issue of the tp-link?

I may give it a try with a tplink ub400.

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HannahEd01
Community Team