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resolution problem with vgn-fw31j

lalaslaur
Visitor

resolution problem with vgn-fw31j

hi i have an vgn-fw31j with an problem on the display the white color has become pink and the black color has become green.What can i do to solve this problem? :devil:

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rich912
Contributor

Hi lalaslaur and welcome to the forum.

The problem you describe could indicate that there is a cabling/inverter problem or that the screen itself is failing.

To narrow down the problem I suggest that you try attaching an external monitor (if that is possible). My guess is that the display will then be fine.

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lalaslaur
Visitor

i put an external display and it is working fine.what should i do next?

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rich912
Contributor

i put an external display and it is working fine.what should i do next?

This would indicate that you have a hardware/cabling/LCD problem, but not graphics card related. If your notebook is still in warranty then raise a case with Support. Otherwise I suggest that you contact an independent repairer for a quotation...

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