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No login possible to PlayMemories CameraApp Store

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thschmi7962
New

No login possible to PlayMemories CameraApp Store

This is what I get, when I try to login:

 

Access Denied

You don't have permission to access "http://account.sonyentertainmentnetwork.com/liquid/external/auth/login!authenticate.action" on this server.

Reference #18.d5f7ef50.1519922148.bbf960a

 

 

Any idea, what could be wrong?

3 REPLIES 3
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Sean_Mc
Moderator

Hi thschmi7962,

 

Welcome to the Sony Community.

 

Are you still having issues logging into PlayMemories?

 

If so, I would recommend clearing your browsers cookies/cache as this can help solve some minor web issues.

 

Let me know how you get on?

 

Cheers,

 

Sean Mc

 

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thschmi7962
New

Thanx for your reply, Sean!

 

I tried that and it did not work.

Funny enough, i tried to access the site at my work-computer and I could logon there, after I changed the password, but now, beeing at home, it gives me the same denial, even with the new password.

That would not be a huge problem, for I could just create a new account, but I would lose all my purchases made with my regular account.

 

Hope we can fix this, I just bought a new camera and I would like to downloade my putchased apps to that one.

 

Greetings Thomas

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thschmi7962
New

Hey again!

 

I have no idea, what went wrong, but all of a sudden i could login again. So for now, the problem is gone.''Thanks for your time and help!

 

Sincerely Thomas