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Update trouble

SOLVED
Not applicable

Update trouble

I am having trouble updating my Xperia X10. I can get all the way to the part where it says to hold down the back button and plug in usb cord. I do this and yet nothing happens. What am I doing wrong? Please help

12 REPLIES 12
gwhispererz
Champion

To restore your data (which you have backed up using Backup & Restore app), just tap the Backup & Restore icon and follow the instructions.

Not applicable

Thank you so much. My heart stopped when I saw all my contacts and pictures were gone!

gwhispererz
Champion

Important thing to remember .... always backup before an update or repair (software). Winking_Face

Enjoy your phone. Slightly_smiling_Face