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Help!!! My Xperia x10 mini pro cable failed during the update

SOLVED
Not applicable

Help!!! My Xperia x10 mini pro cable failed during the update

Help!!! My Xperia x10 mini pro cable failed during the update..

While the update is installing already, the cable got moved accidentally; therefore

disconnecting the phone. Right now, my phone won't even turn on!

It only shows an image of a phone with an exclamation point.

Please somebody help me. I need my phone...............

:smileycry::smileycry::smileycry:

1 ACCEPTED SOLUTION

Accepted Solutions

you can try to repair it using either (you should try update service)

PC Companion use this link

http://dl-www.sonyericsson.com/cws/download/1/937/620/1313998014/Sony_Ericsson_PC_Companion_2.01.217...

or Update Service

http://dl-www.sonyericsson.com/cws/download/1/110/61/1315209439/Update_Service_Setup-2.11.9.6.exe

to repair your phone, know that you will lose your apps, contacts, etc

View solution in original post

14 REPLIES 14

you can try to repair it using either (you should try update service)

PC Companion use this link

http://dl-www.sonyericsson.com/cws/download/1/937/620/1313998014/Sony_Ericsson_PC_Companion_2.01.217...

or Update Service

http://dl-www.sonyericsson.com/cws/download/1/110/61/1315209439/Update_Service_Setup-2.11.9.6.exe

to repair your phone, know that you will lose your apps, contacts, etc

gwhispererz
Champion

Hi, don't worry .... follow the steps in the link provided, http://www.sonyericsson.com/cws/support/mobilephones/troubleshooting/subject/upgradeinterruptedbefor....

Keep us updated. Slightly_smiling_Face

Not applicable

My PC companion says while preparing computer for update:

"Your IP Address is not allowed to update/Repair brown phone.

Please connect to the SMEC network to update your phone"

Crying_Face

the other option that will work for sure is

using FlashTool

http://forum.xda-developers.com/showthread.php?t=826455

Not applicable

how..?? can you tell me more about that process using flashtool?

get the Flashtool From here

http://forum.xda-developers.com/showthread.php?t=920746

Install it and you will see  5 folders

                                   Custom
                                   Drivers
                                   Firmwares
                                   Loaders
                                   X10Flasher_lib
take the firmware to the  "Firmwares" folder
click on X10FlashTool (Application)
click on Falsh
Press Ok
it will ask you to connect your phone on Flashmode (turn off your phone, press the back button, then connect the USB) press OK

This is an step by step guide

I WILL NOT BE RESPONSIBLE IF ANYTHING GOES WRONG!!!

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OPTION 1 - Install *.ftf files

1. Install Flashtool

2. Copy the *.ftf files that you `ve downloaded earlier to firmwares folder from Flashtool.

3. Click "Flash" button from flashtool and select the *.ftf file firmware and click "OK"

4. Relax and wait a while. When the proccess is completed you will get a popup message (don`t click on that!!!)

5.a. Unplug your USB cable from the PC
b. Power off your phone and plug the USB into the phone
c
. Press back button and
keep your finger on button
d
.
Plug USB cable into your PC whilst holding down the back button on your phone
e
. A
green LED will appear
f
. The process will automatically detect your phone and start flashing
g. When "Found at USB/........" appear on flash tool you may release"back button", sit down, relaxand wait.
Hope this is helpful to you

6. IF the "Start Flashing" message appear everything`s ok if not...repeat. Sitdown and relax (again )

7. When last message appear unplug/plug USB cable

8. DONNE

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Regards,
Ricardo Rendeiro


you can follow the steps on this videos


gwhispererz
Champion

Don't panic YET .... Download SE Update Service from the link provided by Uli, use that to do a Software Repair, that should fix the problem. Slightly_smiling_Face

http://dl-www.sonyericsson.com/cws/download/1/110/61/1315209439/Update_Service_Setup-2.11.9.6.exe

Not applicable

When I'm on the part that prompts me to plug the phone while pressing the back key, it's not getting detected.