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Battery Charging Problems

SOLVED
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Battery Charging Problems

When i first got my new phone it was fine and charged no problem. Last week i used the update system and

updated my phone for the first time. Since then i am having problems getting it to charge and holding the charge. When plugged into

the elextric socket the normal icon is missing. I have tried switching off and on again but no joy. Try plugging it in with the usb to

my computer and still no charging icon. Tried switching off and it shows the large charging icon in middle of screen. Switch it on and

still no sign that it is acrually charging then a few mins later it bleeps and giives me the choice to download updates etc then about

ten mins later it bleeps again and gives me the choices to download, update  and charge. This all seems to have happened after the update and am not sure what is causing it. I am at a loss how  to solve this one. The barrery suddenly loses the charge and it takes ages to get it to start

charging whichever method i use. Any ideas what the problem might be ? Any help would be gratefully recieved.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

You don't really need to buy another charger, just a micro USB cable, they are really really cheap.

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10 REPLIES 10
profile.country.GB.title
Uliwooly
Expert

I would suggest that you try a different USB cable and backup everything and repair your phone using Update Service (repeat the update process).

Not applicable

Thank you for your reply however this charging usb cable is the only one i have for the phone and came with the phone. How do i use 'another' usb cable.

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I should also add to the problem stated that i only updated the phone to be able to use the internet on it. Before doing so i had no problems with charging, could send and reciieve any amount of text msgs and phone calls, leave the phone on 24/7 and still only charged every other day. Now applications start running by themselves, the phone drains after approx half a dozen text msgs and one phone call. Am not happy about this at all and if i have to go and buy another charger then i am going to be even more annoyed. Can my  phone be reset to the origonal setting so i can go back to the way it was?

profile.country.GB.title
Uliwooly
Expert

having 3G/H enabled does drained your battery. there are few things you could do to improve battery life

long press anywere on the homescreen -> widgets -> power control

make sure wifi, bluetooth, gps, sync are off

if you don't need to have 3G the whole time then turn it off, the simple way to do it is by downloading Quick Settings app

https://market.android.com/details?id=com.bwx.bequick&feature=search_result

just tap on the 3G icon at the bottom and it will dissable it

profile.country.GB.title
Uliwooly
Expert

You don't really need to buy another charger, just a micro USB cable, they are really really cheap.

profile.country.GB.title
Uliwooly
Expert

you can reset your phone by either

settings -> privacy -> factory reset

or

by using the Update Service and really repair anything that might be wrong with the software

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/1.808661?cc=gb&lc=e...

profile.country.GB.title
Uliwooly
Expert

before you repair or reset your phone, make sure you backup everything

if you don't have the backup & restore app

http://www.filefactory.com/file/cbbd3d3/n/Backup_and_restore_v010935.zip

but don't backup the SETTINGS

just to play it safe sync your contacts w/ google if you haven't already

open your phonebook
   
press MENU button -> tap on Send Contacts -> select all -> send it to your email
   
on your computer
  
-> download the file -> go to your gmail -> click on contacts -> click on more actions -> on the drop down menu click on "import" -> choose the file -> and click import

profile.country.GB.title
Uliwooly
Expert

f you don't want to use the backup & restore app then

backup SMS  it will backup SMS and MMS to your Gmail

https://market.android.com/details?id=com.zegoggles.smssync&feature=search_result

or your SMS use

backup & restore SMS

https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result

or

Save MMS for your mms files

https://market.android.com/details?id=com.schwimmer.android.mmsextract&feature=search_result

one last thing

Don't worry so much about backing up your apps

on your computer go to

market.android.com -> log in -> click on My Library -> and send all your apps to your phone

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Thank you for all the advice will try it all and if i have any more problems i know i can come back here with them. I really appreciate all the answers you have given me.

Many thanks