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xperia pc companion stuck at initializing

kakashi201
Visitor

xperia pc companion stuck at initializing

I have a Xperia m2 dual and recently I have faced the boot screen loop problem for that I am trying to repair my software using Xperia companion but after selecting software repair it gets stuck at initializing screen I have been waiting for more than an hour to process get started but this is not working  also my internet speed is 1mbps which is stable connection ...pls  help 
I have searched other threads on Sony forums as well also I have searched for youtube videos but no progress is seen so far 

3 REPLIES 3
Christofer
Champion

Hi @kakashi201, I'm sorry to hear this and apologies for the late reply.

I recommend that you make sure that your firewall or anti-virus software isn't blocking Xperia Companion from accessing the internet. If you disable your firewall and/or anti-virus I also recommend that you reboot your PC before attempting the software repair again.

Hope this helps!

zapamendoza
Visitor

I did turned off my firnware and reboot pc but still it gets stuck on the end of the bar (I have waited several hours and its still there)

Tags (1)
418902
Visitor

i am having the same issue ... if you had a solution i wish you would help me .. thanks