The phone goes off at 95%

[Rangoo]

Il telefono si spegne al 95 % di batteria e non ho la possibilità di installare companion per provare a risolvere il problema. Esiste un altro modo di reinstallare Android sul telefono? 

The phone turns off at 95% battery and I do not have the possibility to install a companion to try to solve the problem. Is there another way to reinstall Android on the phone?

-GT

[Jonas]

Hi @Rangoo, very sorry to hear about this.

I have translated your question to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.

When the device turns off, are you able to power it on again, or do you need to plug it in to a charger before you can start using it again, or is it just restarting?

If you want to reinstall the software in the device, Xperia Companion is a requirement. If you don't have a computer that you can install this program on, do you have a friend, family member or colleague that you can ask for some help?

Let me know a bit more about the behaviour and I'll do my best to assist you further.

[O_Q]

My phone goes off at 90%:

The device turns off, and I need to plug it in to a charger before I can start using it again.

I did reinstall the software in the device using Xperia Companion, but the problem persists.

[Jonas]

Hi @O_Q, sorry to hear about this.

I have replied in the other thread that you created and you can find my answer on the link below.

/t5/Xperia-M4-Aqua/My-phone-goes-off-at-90/m-p/1366794#M13642