Join now - be part of our community!

My headphone Jack won't detect any headphones

Need_Healing
Visitor

My headphone Jack won't detect any headphones

my M5 won't detect that I have plugged any headphones into it 

i have tried cleaning it but it worked but when I unplugged the headphones and put them back in after it doesn't work anymore 

is there any way of fixing it or will I have to get a replacement?

Tags (1)
3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

@Need_Healing

have you tested a different pair of headphones? 

As for warranty info, only your Local support can assist you as this is a global user based forum. 

Need_Healing
Visitor

i have tried 2 pairs of headphones and it doesn't work 

profile.country.GB.title
Uliwooly
Expert

@Need_Healing

you could repair the phone with XC that might solve the issue if it's software related

Xperia Companion