M4 charging slowly

[Prashast]

Hello everyone,

I am prashast from India and i recently bought my new xperia device m4 e2363 from beginning it was charging very slow like 1% increases in 8-9minute.

[Samuel1]

Well, the charging depends on a lot of factors. Do you charge via USB on the computer or via the wall socket? Are you using the phone while charging?

[Uliwooly]

@Prashast

Are you using the phone while charging? perhaps playing heavy games? or using a computer to charge your phone instead of a wall charger

[Prashast]

No I don't use my phone while charging and I charge only through stock sony charger which was provided with my phone and when I connect my phone to pc through usb my pc doesn't recognize it. My charging speed is 7-9 minutes 1%.

[Prashast]

I charge through wall socket and when I move my phone a little it stops charging.

[Uliwooly · Accepted solution]

@Prashast

That's rather odd, you might want to get your phone inspected by your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

[Prashast]

I have taken my phone they told that I need to submit my phone and they will repair and change parts if needed. Thanks @uliwooly.

[Uliwooly]

@Prashast

Anytime

[kojiF]

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@Prashast wrote:
No I don't use my phone while charging and I charge only through stock sony charger which was provided with my phone and when I connect my phone to pc through usb my pc doesn't recognize it. My charging speed is 7-9 minutes 1%.

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that sounds like it is a problem with the usb cable try any other usb cable lying around 

mine is also charging slow but I am using a dollarstore usb cable I suggest buy an sony usb cable it should make charging faster fix connection to pc