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Forgot Pattern lock

SOLVED
Sek9
Visitor

Forgot Pattern lock

Hi everybody!

I'm in a bad situation, just got my new phone but I've already forgot the pattern. Is every hope gone...?

1 ACCEPTED SOLUTION

Accepted Solutions
7 REPLIES 7
Thommo
Genius

Try performing a system repair using PC Companion - This will factory reset your phone and erase all data

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Sek9
Visitor

Hi!

The problem is, I haven't connected the phone with PC Companion.

Thommo
Genius

That's ok just install the program and follow my guide

profile.country.GB.title
Uliwooly
Expert
Sek9
Visitor

Thank you, but I don't need any more help. My Xperia works properly again.

profile.country.GB.title
Uliwooly
Expert

@Sek9

Great to hear that 

Dousie
Visitor

Please note this does not work.

There is no option to select my phone or I am not sure where to select? I only see the following:

- Play sound

- Secure devise

- Erase devise