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Updating Sony Xperia Companion
When I try backing up my Smartphone L1 to Google I get an error message saying 'This browser or app may not be secure. Try using a different browser. If you're already using a supported browser, you can try again to sign in'. Would it be worth updating Xperia companion, and if so how?
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I believe you will need to reset the whole device.
But you can add another account
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Thanks, I'll have another go at creating a new account when my phone is charged.
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I managed to remove my Google account and get a new one so I'll try a backup again sometime.
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I tapped BackUp and restore-SD card-online account and it is now trying to sign in. Wi-fi is connected.
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@Thomas301 make sure to enable the Automatic backup setting: System - Backup - enable it and make sure your Google account is saved.
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How do I make sure my Google account is saved?.
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My phone is now trying to sign into my Google account. It seems to be difficult to sign in after my phone has been off. I shall have to leave my phone on until it does sign in.
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I have done a factory restore before which you suggested on 30th July 2021 but still had the same problem.
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Can you go to Settings > Accounts & sync > Google , and add an account if you didn't find any registered. If you found an existing account, then this is the one registered on your phone.