Sony STR-DN1040 Menu Corruption? Language, icon, and missing menu's

[Ascolis]

I'm having an issue with my receiver. The menus are either missing, in Japanese, or look corrupted. It no longer has all of its menus - some are just blank, and many menus are in Japanese. English is the selected language but it still shows many menu items in a foreign Asian language. The English menus once you are past Home are in English.

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

Have you checked that you have the latest firmware update? 

If your receiver has the latest version, then I would recommend getting in touch with the Sony support team here who will be able to advise you further. 

Best wishes,

Sean