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xperia e3 dual restarts automatically after lockscreen

shumsan
Visitor

xperia e3 dual restarts automatically after lockscreen

Hello my Sony Xperia e3 restart automatically when I lockscreen the phone but when I dnt it works normally plz help
12 REPLIES 12
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Uliwooly
Expert

@shumsan

Do you experience the same issue without the SIM card?

shumsan
Visitor

Yes I removed both of my sim card and tried but the problem is the same
I restarted
Everything went normal jus whenever
I turn the screen off and after 2-3 mins I press the power key it dnt responds and restarts
Or if I dnt touch the power key and the screen is off for 5_6 mins the mobile automatically restarts plz help
profile.country.GB.title
Uliwooly
Expert

@shumsan

Repair the phone with PCC and report back

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

shumsan
Visitor

@uliwooly

I am having pcc but I dnt know how to use it for repair
Can u tell
profile.country.GB.title
Uliwooly
Expert

@shumsan

Run PCC > support zone > repair 

shumsan
Visitor

But first it is askin for the Downloading from Internet
profile.country.GB.title
Uliwooly
Expert

@shumsan

I don't understand, what's the problem?

shumsan
Visitor

When I clicked on support zone it is saying needs Internet connection
profile.country.GB.title
Uliwooly
Expert

@shumsan

of course, it has to download the latest update.