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Sony xperia E4G problem with multitouch

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Nensher
Visitor
May 2015
May 2015

Sony xperia E4G problem with multitouch

Hi. I have Xperia E4G (E2003). I have some multitouch issues here. I noticed that when I wanted to play Modern Combat 5 game. I have downloaded multitouch tester and when I use 2 (or more) fingers sometimes one of the touch input start to flash (while I'm moving it) or totally vanishes. It also happens at system using. I took a screenshot. https://drive.google.com/file/d/0B8VvjG01sksqUUFiaGFDbnZ0S1k/view?pli=1 I cannot normaly use my phone... Is this software or hardware problem? This guy has similar problem http://androidforums.com/threads/multi-touch-problem.918557/

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38 REPLIES 38
Nensher
Visitor
June 2015
June 2015

I've just updated my Xperia E4G to the lastest (25.0.A.2.14) firmware. AND IT LOOKS LIKE THE MULTITOUCH GOT FIXED!!! Grinning_Face Yeah! And whole touch experience got better now! It's more smooth and precise! Nice work Sony!
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codroid
Visitor
June 2015
June 2015

Really? That doesn't seem the case on my friends. Tried multi touch app and the problem hasn't changed. How are games now?
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codroid
Visitor
June 2015
June 2015

Also, how did you get the update? I have no updates available on my UK o2 e4g.
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Nensher
Visitor
June 2015
June 2015

I've tested it only in Order&Chaos Online. Multitouch works great in this game. Before update i was able to use only 1 finger at once (2 fingers very rarely). Also in multitouch tester i have no problems now (up to 4 fingers). I've updated via PC Companion. The update appeared yesterday for Play GSM at Poland (I think so...). But I've also found .ftf file in the Internet. Here it is http://www.xperiasite.pl/topic/17484-e2003-250a214-nordic/ But as I know ours E4G is not supported by flashtool yet...

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codroid
Visitor
June 2015
June 2015

Problem for me is I have no PC anymore so will have to wait for the update Slightly_frowning_Face

I am aware that updates are usually carrier dependent unless a Google device. So perhaps o2 will update us soon.
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Nensher
Visitor
June 2015
June 2015

You should enable internet connection and go to settings -> about -> system info -> system update. Then you will know if you have an update available. But you will need PC to update your phone. It's not OTA update.

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codroid
Visitor
June 2015
June 2015

It is OTA. Because my friend update from device.
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codroid
Visitor
July 2015
July 2015

So, I got the update today. First thing, keyboard way better. The multi touch app shows no difference, however, I was able to play several fps multi player games fairly well. Definitely room for improvement though, it is not as responsive as it should be.


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lolina26
Visitor
December 2015
December 2015

I'm having the same issues with my e4g as well. I've only had my phone for a month but it's my 2nd e4g phone within a month. This is the first time I've purchased the Sony brand of mobile phones. The multi-touch is BEYOND frustrating! I've tried everything with it. It is definitely quite scratchy where it looks like it jumps around quite a lot. 

Looking at this discussion forum, it seems like it's an issue with this range of phones. I've never had this issue before with other brands. I still have the receipt but I definitely don't want to get charged a fee just to get it looked at before the repairs go ahead. It will also leave me without a phone as well. 

What is Sony doing to resolve this issue, please? Thank you 🙂

@Nensher wrote:

Hi. I have Xperia E4G (E2003). I have some multitouch issues here. I noticed that when I wanted to play Modern Combat 5 game. I have downloaded multitouch tester and when I use 2 (or more) fingers sometimes one of the touch input start to flash (while I'm moving it) or totally vanishes. It also happens at system using. I took a screenshot. https://drive.google.com/file/d/0B8VvjG01sksqUUFiaGFDbnZ0S1k/view?pli=1 I cannot normaly use my phone... Is this software or hardware problem? This guy has similar problem http://androidforums.com/threads/multi-touch-problem.918557/

@Nensher wrote:

Hi. I have Xperia E4G (E2003). I have some multitouch issues here. I noticed that when I wanted to play Modern Combat 5 game. I have downloaded multitouch tester and when I use 2 (or more) fingers sometimes one of the touch input start to flash (while I'm moving it) or totally vanishes. It also happens at system using. I took a screenshot. https://drive.google.com/file/d/0B8VvjG01sksqUUFiaGFDbnZ0S1k/view?pli=1 I cannot normaly use my phone... Is this software or hardware problem? This guy has similar problem http://androidforums.com/threads/multi-touch-problem.918557/



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