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Sony xperia E4G problem with multitouch

SOLVED
Nensher
Visitor

Sony xperia E4G problem with multitouch

Hi. I have Xperia E4G (E2003). I have some multitouch issues here. I noticed that when I wanted to play Modern Combat 5 game. I have downloaded multitouch tester and when I use 2 (or more) fingers sometimes one of the touch input start to flash (while I'm moving it) or totally vanishes. It also happens at system using. I took a screenshot. https://drive.google.com/file/d/0B8VvjG01sksqUUFiaGFDbnZ0S1k/view?pli=1 I cannot normaly use my phone... Is this software or hardware problem? This guy has similar problem http://androidforums.com/threads/multi-touch-problem.918557/

1 ACCEPTED SOLUTION

Accepted Solutions
Nensher
Visitor

I've just updated my Xperia E4G to the lastest (25.0.A.2.14) firmware. AND IT LOOKS LIKE THE MULTITOUCH GOT FIXED!!! Grinning_Face Yeah! And whole touch experience got better now! It's more smooth and precise! Nice work Sony!

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38 REPLIES 38
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Uliwooly
Expert

Repair your phone with PCC and see if you experience the same issue

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

@Nensher

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Uliwooly
Expert

@Nensher

if you still do after PCC then contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Nensher
Visitor

Oh, yeah. I forgot to tell you, that i've already did it. There is no changes after that. And sorry for my English...

profile.country.GB.title
Uliwooly
Expert

@Nensher

Contact your local Xperia care

Nensher
Visitor

@

Yeah... Done yesterday. Still no respond. So I'll probably send it to service tommorow... And you don't know if it's a software or hardware issue?

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Uliwooly
Expert

@Nensher

It might be a hardware issue

Nensher
Visitor

Now that's more concrete. Thanks dude :3

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Uliwooly
Expert

Anytime

codroid
Visitor

Its software issue. I am on my second e4g with identical issue. The device cannot consistently keep two fingers at once, its a major issue if you ask me. Games like Nova 3, modern combat 5 etc, is a no go. In fact any multi touch apps are a problem.

Hopefully Sony are aware of this issue.