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notification about message

SOLVED
zdrr
Visitor

notification about message

Hi,

Sometimes when I receive message (SMS, hangout, viber), there is no sound notification and don't turn on notification led and only when I start some of these applications I can see that someone send me a message.

Any idea how to fix it.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

Yes,if you have stamina mode enabled either disable stamina or whitelist the apps.

alexdon

View solution in original post

11 REPLIES 11
profile.country.RO.title
_alexdon_
Expert

Yes,if you have stamina mode enabled either disable stamina or whitelist the apps.

alexdon
zdrr
Visitor

Thanks a lot..

profile.country.RO.title
_alexdon_
Expert

Anytime.

alexdon
dant
Visitor

I have tried this and i still have problems receiving notifications for incoming SMS messages. Sometimes i don't even get a badge over the icon. I use the stock SMS app.

profile.country.RO.title
_alexdon_
Expert

In the default SMS app? Can you check if the same occurs in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

alexdon
dant
Visitor

Yes, in the default SMS app. I also have this problem when receiving calls. I'll try safe mode and report back.
profile.country.RO.title
_alexdon_
Expert

Keep us updated.

alexdon
dant
Visitor

After some testing the only time i could not get this issue to surface is when i used the phone in Safe Mode and the Messaging app (the default and only one i use) is whitelisted in Stamina Mode.This does not necessarily mean that this issue does not take place under these conditions because the problem appears ramdomly. Sometimes the notification works fine for weeks in a row.

The problem appears when the phone is in Safe Mode and the SMS app is not whitelisted also when the phone is in Not-SafeMode regardles if the app is whitelisted or not.

The Phone app (the default and only one) also has this issue and it usually takes place at the same time. However the Phone bug did not surface in the last test so these two could be tied together.

lechia
Visitor

HI, I have the exact same problem, i.e. randomly I do or do not get notification of SMS messages. My messaging program is whitelisted in Stamina Mode. This issue started when I updated to the latest Android version 4.4.2. Never had it before then. My model # is D2004 and build # is 20.1.A.2.14. Any help would be appreciated, because I literally don't know when I have messages sometimes (unless I go into the messaging program and check myself). Thanks!