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Hi @Llyarden,
As @NeoBeum wrote, this data is collected from the SIM card in your phone, so I would recommend getting in touch with your service provider (operator) and raise this question to them and they should be able to assist you, either with a new SIM card or if they can do anything directly from their end.
Edit: You can also try removing the SIM card and inserting it again in your phone!
Let us know how it goes!