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Error whille updating new firmware 11.3.A.2.23

SOLVED
vamsiformandhra
Visitor

Error whille updating new firmware 11.3.A.2.23

i am not able to update my phone using Sonu pc companion or update services,

i trier in 2 different PCs, Please provide me any solution.

this is how i tried

i connected my phone and new update is available

after downloading update it prompt me to switch off and wait for 30 sec and hold volume  down key while connecting,

i did that it detected and flash driver is installed next after 5 min itsays try again with full batery charge,

tried to off firewall,disable antivirus aut no result found,

PLEASE SUGGEST ANY SOLUTION

11 REPLIES 11
bhuvaneshdesai
Visitor

did you gothe New white. dialer?

and also upload some screenshots please.................. of. New album., walk man, movies app etc
Akshay4
Visitor

hello....I was updating the above software in my experia E device........and suddenly my phone shows me that i have run out of battery and now my device is crashed. It shows the yellow apostrophe sign at start and restarts again.... it doesnt even connect to my PC Companion ....

Wat should i do?