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E3 software bug - OTG USB and unformatted pendrive

SOLVED
nortonex
Visitor

E3 software bug - OTG USB and unformatted pendrive

Greetings everyone

I have found bug in E3's D2203 software (version 18.4.C.1.36). When you try to connect unformatted pendrive via OTG USB connection, the phone says that you need to perform memory formatting. The problem shows up when you select to format that memory - instead of formatting connected USB, the phone has formatted SD card!

Sony - please fix this bug - I need to recover all my files from SD card!

1 ACCEPTED SOLUTION

Accepted Solutions
Thommo
Genius

This is a user led support forum however what I can do is message the team to take a look at your post and then they will be able to escalate this to the correct team - So if you don't receive a reply from a Sony staff member please be reassured that they will have read your post

View solution in original post

4 REPLIES 4
Thommo
Genius

This is a user led support forum however what I can do is message the team to take a look at your post and then they will be able to escalate this to the correct team - So if you don't receive a reply from a Sony staff member please be reassured that they will have read your post

nortonex
Visitor

@Thommo thank you for your reply. Consider my post as warning to other E3 users, so that nobody will be as suprised as me.

Sarfaraz
Visitor

If app moved to SD card and mount OTG PEN DRIVE then on unamounting that apps whuch are moved to SD card not works or the device restarts but as well as move to phone working
Sid3108
Visitor

Today on 24-Jul-2015 still the problem of this has not been solved so if the sony is not responding to error then its totally wrong still today morning i felt the same problem when i connected my NTFS formatted pendrive to E3Dual it just dint connected and asked me to format the USB and when i did it it formatted my SD-Card would it take more 2-3 years for sony to solve this problem so user would get totally teased of with such problems. I dint reaceive any problems solving such issues and its very bad for anyone to lose data and media files.