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Xperia C4 touch screeen problem

Geesara
Visitor

Xperia C4 touch screeen problem

I bought my friends xperia c4 dual  a few months back it was working fine expect that heating problem.

Now suddenly my touch screen goes crazy!! randomly touching things ( sometimes ) and freezes the display can't do anything.This happened when i after i connected to a hi fi setup ( an old sony with 2 subwoofers ) using a aux cable.Please HELP!! i havent logged to instagram in days.DId a hard reset, all the resets ( software repair with pc companion ). removed glass protector no help,took a shop and they said display replacement costs 60$ i havent got the money.I dont think this is a hardware problem because after a factory reset it worked a few days.Please help!! I havent logged in to instagram in days. Crying_Face

details

Sony c4 e5333 dual sim 4g

Android 6.0 ( updated to latest software )

no third party apps installed

6 REPLIES 6
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Uliwooly
Expert

@Geesara

You could repair the phone with XC and also test the phone in >>> safe mode, see if you experience the same issues.

Geesara
Visitor

no help,did a software repair and a firmware update still the same..it worked just fine but after 6 - 7 months touch became crazy!! any other solutions ? and also my phone heats up quickly ,it might be the problem?

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Uliwooly
Expert

@Geesara

you should get it inspected by your Local support

Santanuray
Visitor

While typing on xperia (model e5333)  keyboard, it does not respond for a while, blocks my typing, makes orange bar appear on the keyboard screen..I my magnification settings is off..

tried to boot in safe mood as per ur instructions u gave to anotehr user, but unable to boot in safe mode despite following your steps..pls help..the mobile has become unusable..feel like throwinfg out through window. 

TanSK
Visitor

My Xperia C4 having touch screen problems, especially at both top, & bottom and  left & right of phone, very irritated. Can sony help, almost wanted to throw the phone with such repeated issues. 

365
Visitor

I bought xperia c4 dual phone a few years back it was working fine.

Now suddenly my touch screen goes crazy!! randomly touching things                    (sometimes) and freezes the display can't do anything.This happened when I after reset (fatory Reset) my sony xperia phone proper working  but after some time freezes the display can't do anything. All the resets ( software up date at your service center at saharanpur (UP) but my problem same as. Please HELP!!  I dont think this is aTouch problem because after a factory reset it worked proper a few times .Please help!!