Xperia C4 "ghost" touch and repair issue

[plantiff]

Hi, I had purchased SONY Xperia C4 from BestBuy during my visit to US on Jan,2016. The phone worked quite well for about three months and then started giving multiple touch issues. I tried all sort of solution such as factory reset, software repair etc.. but the problem seems to persist adamantly. Upon searching on the net i found that many model have such "Hardware" issues wherein SONY offers repairs. 

I contacted my local SONY service center in INDIA , but they denied repair service even though it is under warranty saying that International warranty is not covered. 

Now Im stuck with a defective but under warranty Xperia C4. I cant use the phone as multiple touch causes un-intended call and causes so much nusance.

Kindly can some one help me with the phone being repaired locally or is there any way SONY helps customer with internationally purchased products....

[Darwin86]

Good day to all,

I had my Xperia C4's LCD replaced twice in a Sony service center here in the Philippines. The ghost touch happened again for the third time. I got my unit last 2015. Maybe there is really a serious problem with Sony's units regarding with their LCDs. I tried to fixed it via software repair in the app xperia companion in desktop but the problem is still there. I tried to enable the Glove Mode and it worked but the the transition of the screen is a little bit laggy.

[Solved]

Sony Experia c4 Dual Ghost Touch Fix

just try

[mmim]

Using the glove mode worked for me after trying everything.

Its just sad that ive tried removing my tempered glass first turned out it was not the problem...

[SMB-76]

Hi there! I'm from Albay, Philippines. I have Xperia C4 and also encountered "ghost touch" issues. At first I thought it was a touchscreen LCD hardware issue. Until I tried to Repair Software using Sony Companion and it fixed the problem. But when there aare some software updates, the problem comes back again - screen freezes and then "ghost touch" occured again. For the second times, I've Repair Software using Sony Companion and disabled all the auto-updates. And until now, my Xperia C4 is working fine. I've learned my own experience.