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Battery Draining Fast Issue

Shaima_
Visitor

Battery Draining Fast Issue

My sony Xperia C4, is working fine, the only issue i am facing is regarding its battery, the battery drains way too fast, i have updated the software,done factory reset, changed the battery too! But the problem is still same!! i am facing this issue from last 3 months, and its really troubling me!! Please can anyone suggest the reason for this problem ! 

6 REPLIES 6
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Uliwooly
Expert

@Shaima_

Provide the following screenshots

follow the steps

Charge the phone 100%
use it as you normally would
once the battery has reached 10%
Settings
Battery
take a screenshot of this
Menu
Consuming apps
Show all consuming apps
take screenshots of the list
tap on the top 5 items/apps on the list and take screenshots of each


post them all here

Shaima_
Visitor

@uliwooly

Okay!! Thank you !

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Uliwooly
Expert

@Shaima_

no problem, that list will give you some insight on what is draining the battery. 

Shaima_
Visitor

@uliwooly

Its the wifi and cell standby, they are eating the battery, and within cell standby its mobile radio active, which is using 40% of battery,  what to do now?  

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Uliwooly
Expert

@Shaima_

Test the phone in >>> safe mode for several hours and report back.

Tadakuni
Visitor

cell standby draining battery seems like a common problem , if safe mode fixes your problem then its likely that a third party app is causing cell standby to consume so much battery . If not , see if the battery drains fast with airplane mode activated or with SIM card removed if possible , also for wifi i'd recommend that you use stamina mode since it temporarily disables wifi when your not using your phone...