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November 2021
November 2021
Sony WH-1000XM4 issues when usign with Teams, Meet, Zoom
Hello.
When I pair the headset with my DELL laptop and try to use it on Teams, Zoom or Meet, I don't have access to the microphone and the apps stop working due to blocking.
In that moment I also lose the Audio settings and the solution is only reboot the laptop.
Is this situation known? I've tried several times to pair/unpair while making the calls, but without success and everything ends up blocking
I already did the windows updates, DELL manufacturer drivers, but i can't use with windows meeting applications.
thank you
2 REPLIES 2
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November 2021
November 2021

Anonymous
Not applicable
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November 2021
November 2021
You can try to disable the Speak-to-Chat function on the headphones. To disable the function, hold two fingers to the touch sensor control panel until you hear the voice guidance say Speak-to-chat deactivated.