Sony KD-55XH9005 Restarting

[StuTheStig]

I've been having random restarts with my XH900, but its been very bad since the latest firmware update that was released in June of 2022. You can tell its about to do it as the sound starts stuttering and makes a buzzing noise then the TV restarts by its-self, and shows the Sony and Android boot logo. I've done a factory reset on the unit and the issues remain. Has anyone got any recommendations about this issue or are Sony aware of the problem?

[LightFoot]

Hi @StuTheStig 

I’m afraid that Sony will only be aware of your problem, if you contact Sony Support for your country or region. If it was a general problem, then we would expect a lot of noise about the problem in the community.

[blomman00]

Same problem  here, this firmware version needs an update, i read a lot of people have this problem with this version.

[Anonymous]

Did that happen after updating this version: v6.1772? Cause this is supposed to be resolved. But you can also try these: Go to [Home - Settings - Network - Home Network - IP Control - Simple Ip Control] and set it to ON, and go to  [Home - Settings - Watching TV - External Inputs - Advanced settings - RS232C control] and set it to OFF. Hope that helps.