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Error message: “Unfortunately, HbbTvLauncher has stopped.
Received this error message twice today on Android tv..(6 May 2017) Never received it before. On the message board it says this has been resolved....
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Hi there
Argh, I guess you're referring to this:
https://community.sony.co.uk/t5/android-tv/android-tv-bugs-and-issues/m-p/2040058#M47
I never said it was resolved, but 'presumed resolved' due to no further complaints for a while after a new firmware was released at that point. Ok, lets keep an eye on things - as its happened twice:
- Can you please ensure that you have the latest firmware installed for your TV
- Factory Reset the TV
And see how it goes after that.
Cheers

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Hi there
Argh, I guess you're referring to this:
https://community.sony.co.uk/t5/android-tv/android-tv-bugs-and-issues/m-p/2040058#M47
I never said it was resolved, but 'presumed resolved' due to no further complaints for a while after a new firmware was released at that point. Ok, lets keep an eye on things - as its happened twice:
- Can you please ensure that you have the latest firmware installed for your TV
- Factory Reset the TV
And see how it goes after that.
Cheers
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Ok. Thanks for that. The tv updated itself a couple of days ago but I will keep an eye on it.