Product Registration

[timgbull]

I am trying to register 2 new products - a TV - KD49XE8396 and sound bar - HT-MT300.

The product registration page does not recognise these two product numbers and will not allow me to proceed with registration, even though I am absolutely certain that they are correct.

However, the product support pages recognise both the numbers as correct, and delivers all support links.

How ridiculous is this ! Help, please.

[Anonymous]

Hi there,

Sorry you're having problems with registering. If you contact support here they should be able to help.

Best wishes,

M

[timgbull]

Sony replied, but no resolution yet. Product model database not updated.