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Bravia KD-43X72K streaming issues

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asteer1986
Explorer

Bravia KD-43X72K streaming issues

Bought this tv early last year. It is connected using a wired Ethernet connection.

we have constant issue streaming Netflix, Disney+ and iplayer.

Our much older tv upstairs, connected over WiFi, has no issues at all.

i have tried re-installing apps, clearing cache and data, etc. which fixes things temporarily.

the only thing I have not tried is a factory reset.

Can anyone give me any advice on what to do?

1 REPLY 1
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royabrown2
Hero

@asteer1986 

 

You know where this is probably going… 😢

 

But before you do, have you tried rebooting your router? I have had cases where even though most of my kit was working fine over the router to the internet, one device was misbehaving or unresponsive; but a router reboot cleared the issue.


My favourite bedtime reading is a Sony product manual…