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Playmemories not connecting to HDR-AS30V on iPhone 4 ios 7

chdryra
Explorer

Playmemories not connecting to HDR-AS30V on iPhone 4 ios 7

Playmemories Mobile won't connect to my HDR-AS30V via my iPhone 4 running IOS 7. Gets stuck on:

 

"Connected. HDR-AS30V. Please wait....".

 

Connects fine on my iPad and Huawei android phone. 

 

Any help appreciated.

Thanks,

Riz

4 REPLIES 4
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Nobody-in-particular
Contributor

Riz, do you have the latest version of Playmemories Mobile installed on your iPhone?

chdryra
Explorer

Thanks for the quick reply. I downloaded PM from the app store yesterday so presume it's the latest one....

profile.country.GB.title
Nobody-in-particular
Contributor

Hi Riz, if you only downloaded PlayMemories Mobile from the App Store yesterday then it should be the latest version.
You posted your AS30V connects correctly on your iPad which would suggest it is possibly an issue with the app on your iPhone.
Try restarting both your iPhone and your AS30V and then connect to the AS30v's wifi and start the PM app.
If that does not help the try removing and re-installing the PM app.
If still no success then try a soft reset of your iPhone.
Hopefully one of the above options will help resolve the connection issue you are experiencing.
chdryra
Explorer

Thanks again for your reply. Unfortunately have tried all of those and still doesn't work.