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Webcam not working Sony Vaio PCG-71212M

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fedupwithbloodylaptop
New

Webcam not working Sony Vaio PCG-71212M

Have an old Sony Vaio laptop my daughter is using for school during lockdown, had it recently updated to Windows 10 to cope with running Microsoft Teams etc and now the inbuilt webcam doesn't work, (it did before) nor does an external webcam work (again it did before as she has her laptop linked to a larger monitor (i have tried my Logitech C270 and its just black).  Total nightmare as she needs it for her school video calls.  Please any help would be greatly apprecaited.  I am a total novice so may need to spell it out for me.  It has had an error code 0xA00F42A0<SceneSwitchFailed> (0x80004003) if that helps !

3 REPLIES 3
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Peter_S.
Genius

Hi,

 

Maybe the following video helps you to fix the issue:

https://youtu.be/B9b6GjOjxMU

 

Cheers

Peter

How to fix Webcam not working-Error code 0xA00F4246-0x887A0004 in windows 10-webcam not working windows 10-windows 10 webcam not working-0x887a0004 error. This error solution is also common for windows 7,windows 8,windows 8.1,windows 10. Solution: 1.Goto "Run" windows+R then type"regedit". 2.Now ...
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Joe_Dohn
Specialist

@fedupwithbloodylaptop

 

 

Did you manage to solve it using the video or is it still not working for you?

Hi thanks for the message, I did try something that I found on a different message board which was to delete all photos stored in the laptop (luckily only homework) and I did that and then turned it off and on again 😂 and the camera started working again miraculously, although the laptop still won’t accept the logitech external camera, not sure why, but since the internal camera has now started working I don’t want to upset the laptop by trying something else but if it happens again I’ll definitely try what’s in the video, and thank you for your responses 😍