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VGN-AW11Z mouse problem .

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heavydiver
New

VGN-AW11Z mouse problem .

I got this computer i upgrade it to windows 10 my mouse still function but after a time it stoped to work.

Its no wrong with mouse or usb ports i tryed with memorys .

i had help from a program suppliers of reimage . they fixed it but now i have the same problem i tryed different types of program  nothing helps. im so tired of this now . is it anyone who knows how to fix it?

Peter

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4 REPLIES 4
profile.country.DE.title
Peter_S.
Genius

Hi Peter,

 

Have you checked the hardware manager? Do you see any device with an exclamation mark?

Maybe you have to update or change a driver.

 

Cheers

Peter

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heavydiver
New

Yes i can see this but i cant upgrade the drivers
How to do?
Thanks peter
--
Skickat från myMail för Android
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Joe_Dohn
Specialist

I couldn't find any driver downloads on the support page, but it might be that this vaio doesn't support Windows 10 in the first place, though I was unable to check the article for it as it doesn't seem to exist somehow?

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heavydiver
New

Hi
Yes i looked the same page.
I really dont know what to do.
I had this problem Before i got it solved .
But now its back i wish i know how that person solved it but to have that help i need to pay lot of Money
Br Peter

Skickades från E-post för Windows 10