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front facing camera problem

SOLVED
mmmel
Visitor

front facing camera problem

My camera works fine but when I go to take a photo with my front facing camera the screen stays black and it wont load anything.


I've master reset my phone and I have force quit the camera app in settings as well. After I master reset my phone it worked once and hasn't since. Real big bummer.
30 REPLIES 30
brandoo7
Visitor

hello soney nowi have a question reguarding this.... if i da all of this because i am experiencing the front camrea problem as well but if i download the link and do the steps will i lose all of my information on my phone??

mffadrul80
Visitor

I'm use Xperia C5, rear camera work fine but front switching is missing and happen after updating software. I did diagnosed, result showed front camera not available. Why this happen? What should I do?
AmolSawant
Visitor

My Sony Experia C5 front camera stopped working after softer upgrade.

Selfie button disappeared, there is no way to take a pictures in Selfie mode.

kbrown
Visitor

Hi! I'm also having problem with the front cam of my Sony Xperia Z Ultra. Done with the software repair but still not working.

I tried punching the test codes (Service test) and i tried the camera (back camera) its really working but the secondary camera (front cam) it states that "this device tdoes not support this function". the last time i use the front cam was the 20th of this month and i'm inside an establishment and not in contact with any liquids.
i also experience "headset is not supported" even though there is no headphone being plug while the message pops quite often.

i hope you could help us with this or does your distributors knows what to do with this problems?

thank you.

kbrown
Visitor

create a back up first

Prasi
Visitor

After taking front camera picture it shows reverse , i have tried camera setting then also same problem 

please help me for the same 

Sheik53
Visitor

When i make videos with my front camera there's no sound, but when I use the back camera there is?
berc00
Visitor

Why is this issue marked as solved as it clearly isn't? I can't belive sony's ignorance regarding this issue as I can see many of us are facing this front camera problem... I tried everything suggested before (deleting camera cache, factory reset, sony companion software repair) but nada... It's so frustrating that a huge issue like this is not addressed properly, I loved my xperia z3 compact but I'm fed up now with its issues. This is a great way to turn loyal customers to annoyed one's.

Anyone could manage to solve it somehow?

X10Cble
Visitor

I follow the all the stape 2 time, also master reset phone 10 times, but unfortunatlly not working, still getting force stopped error.

kmm28
Visitor

Hi!

Two days ago i bought the xperia m4 aqua and the front camera symbol is missing, i have tried every option that is to find on the forum but nothing works. After all these years isn't there anything that works to get the front camera back to function?