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Xperia XZ3 unable to upgrade to Android 10

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BBC-Man
Explorer

Xperia XZ3 unable to upgrade to Android 10

Hi

Just received a brand new (sealed) boxed Sony Xperia XZ3 (Model H8416).  It is currently on Android 9 Build number 52.0.A.1.215.  However despite going into settings , system, Software update and System then refresh, it says "Your device already has the latest available system updates".  I've had the phone for about a month with no sign of any update to Android 10.  I have also tried the Xperia Companion but it says that everything is ok.

So basically how do I go about upgrading my XZ3 to Android 10.

 

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