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Unable to login to my phone after Nougat upgrade

PrajwalOniel
Visitor

Unable to login to my phone after Nougat upgrade

I upgraded to Nougat OS on my Sony Xperia XZ phone and since the upgrade I am unable to login. I have tried "Software repair" as described on the Sony website but the end result is the same. Tried to login using different accounts as well but the same error.

Error message as below

"Unable to sign in to device due to a recent password change. Please try to sign in again 24 hours after the password change was performed".

Can you please help me to fix this error?

1 REPLY 1
profile.country.GB.title
Uliwooly
Expert

@PrajwalOniel

did you recently changed your Gmail password?