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Static/popping sounds on speakers and earphones after update

eggleo
Visitor

Static/popping sounds on speakers and earphones after update

Hi,
I'm experiencing static/popping sounds from both my speakers and earphones after the update.

I tried adjusting various sound settings but it didn't work. Does anyone else have the same problem? Slightly_frowning_Face
14 REPLIES 14
Sunking1011
Contributor

Only when playing video clips on the Sky Sports app.
adamlee2014
Contributor

ye i noticed this, hope this is fixed soon
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Uliwooly
Expert

@eggleo

Could you try to replicate the problem while in safe mode?

@Sunking101  @92

Do you experience this with the preloaded apps or only third party apps? 

Sunking1011
Contributor

It's *only* the sky sports app so I'm not massively bothered. No other phone or tablet in the household does it though (with that app).
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Uliwooly
Expert

@Sunking101

In that case, there's nothing wrong with your phone, you have to contact the app developer and they, not Sony, have to address this issue. 

Sunking1011
Contributor

@uliwooly
How come when there is zero problem on any other device?
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Uliwooly
Expert

@Sunking101

Just because an app/game works ok with a device it doesn't mean it will be the same for ALL devices. 

adamlee2014
Contributor

it happens randomly with certain sounds its hard to replicate but it does it occasionally but your right its only since android 7
eggleo
Visitor

I can't try in safe mode cause most apps are disabled and I can't use any browsers.

But my problem is easy to replicate and playing music videos on YouTube gives the popping/static sound too.