Forgot my phone password - Sony Xperia XZ

[Nahla1]

My Mobile is Sony Xperia XZ

I entered password and used it many times but in one time the phone refused to accept it any more and I tried to use the link for SUS but it didn't help

Please advise

[Qatrium]

Hello @Nahla1 and welcome to the community!

Try the steps mentioned in this post:

/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295

[Nahla1]

I used the provided link but it gave me the below photo and no option solve the problem

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