Fingerprint sensor problem

[baris2840]

My fingerprint sensor isn't working most of the time. Sometimes I have to try 4 or 5 times and sometimes it doesn't unlock at all. It rarely unlocks at the first time. Is there anyone else have this problem?

[Uliwooly]

@baris2840

Make sure to clean the sensor.

[baris2840]

it is clean I'm sure.

[Uliwooly]

@baris2840

If you think there's something wrong with your device, you can get it inspected by your Local support

[Don82]

A bit off sweat at you fingers is enough that it will not unlock. Be sure you have used every angle of your fingers to recognize you print afterwards.

[MarlonUk1]

Hi, here's a tip in using the fingerprint scanner
Try to register your finger multiple times. Make sure to get the ridges, as this is the best way to be detected.

[Lord_viridis]

Registering 2 inputs for the same finger has always helped me.